Load terms of use

Access to the service

Load V1 is free. No subscription or payment is required for the features offered in this version. Any future paid offering would require separate information and agreement; your current registration would not itself authorise an automatic charge.

Age and account

Load is available from age 16. Enter your correct date of birth and do not bypass age-related safeguards. If you are under 18, use the service in accordance with the rules applicable to your situation and with permission from your legal representative where required. A parent or legal representative can contact support about their child’s account.

Protect your sign-in credentials. Do not share your account or impersonate another person. If you suspect unauthorised access, change your password or secure your Apple/Google account, then contact support.

Training

Load lets you organise workouts, log sets and view calculated results. Programmes, exercise tips and estimates provide general information; they are not a diagnosis, treatment or individual medical supervision. Adapt movements and weights to your abilities. If you experience pain, feel unwell or have concerns about your health, stop exercising and seek advice from a qualified professional. No specific physical result is guaranteed.

Saving and connectivity

Once the necessary data is available on your device, you can log workouts offline. Changes are sent to the server when connectivity and service availability allow. Account sign-in, social interactions and some searches require an internet connection.

Before uninstalling the app or clearing its data, check that your changes have synced. Data stored only on your device may be lost if you erase it. If syncing fails, keep your local data and contact support.

Content and communication

You retain your rights to your content. You authorise Load to host, process and display it as necessary for the features you use, according to your visibility settings and chosen recipients. This permission does not authorise Load to sell your content. Share only content that you have the right to use and distribute.

Threats, harassment, hate speech, sexual content or content exploiting minors, unlawful content, impersonation, spam and unlawful disclosure of another person’s private information are prohibited. Attempting to access another account’s data or disrupt the service is also prohibited.

Reporting a problem

You can block or report a user from their profile and contact support@load-gym.com. Describe the issue and provide only the information necessary to investigate it. Do not publish private information about the reported person.

Content or access to the service may be restricted when necessary to address abuse, protect someone, secure the service or comply with the law. Measures must be proportionate to the situation. You can request an explanation or challenge a decision through support.

Data and account deletion

The privacy policy explains the data used, its recipients, retention periods and your rights. It is available in the app and at https://load-gym.com/privacy/.

You can request account deletion in account settings. Limits relating to backups, legal obligations and copies already made by other people are explained in the privacy policy. Contact support for a copy of your data or assistance.

Changes to the service and your rights

Interruptions may be necessary for maintenance or result from an incident. Significant changes to the service or these terms will be communicated appropriately. They do not constitute agreement to a payment or to new data processing requiring separate consent.

These terms do not remove mandatory protections under applicable law or limit liability that cannot lawfully be excluded. If you have a problem, first contact support@load-gym.com; you retain the remedies available under applicable law.

Gym search

Gym search uses Google Maps. Its use is subject to the Google Maps/Google Earth terms of service: https://maps.google.com/help/terms_maps/.